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RemindMeCare enables them to build a profile of the person and continually helps staff to learn and understand the person’s life history. . . it’s fantastic to be able to fully engage with families in this way. . . it has made such a difference to the people living here in such a short space of time. . . it is particularly good in helping us engage with people living with dementia.

Extract from CQC Inspectors Report, Oaklands Care Home, Hampshire 2016

 

Overview

Times are tough for care businesses. You’ll be thinking that you want to …

‘ …. improve the way you deliver person centred care’
‘ …. save money through starting to use digital solutions’
‘ …. find as many care solutions in one comprehensive system as possible’
‘ …. that saves and makes more than it costs’

 

You’re in the right place. For ReMe is the most comprehensive, cost effective, Activity Based software currently available.

ReMe is not Care Planning Software – for it does not record data and use it for improving care. ReMe is Activity Based software, so it works in the opposite way; by delivering activities it improves person centred care and then records the data output from these activities and uses it to then yet further improve care. For example, you will know what topic was engaging a resident yesterday and so today will be able to continue that discussion to engage and reduce agitation. (Therefore although standalone software, ReMe integrates nicely alongside care planning software, if you have it).

ReMe is not a Family Photo Album app – for unlike other dementia apps (and you’ll see a lot out there), ReMe does not just offer family photo upload, simple games and basic family engagement. ReMe also possesses a bespoke ‘explore and discover’reminiscence process, that enables discovering topics and content that can have significant therapeutic impact and assist developing dementia care strategies, and provides a means to create highly engaging bespoke group reminiscence sessions. And, ReMe wraps a set of care business tools around this unique method of improving person centred care. So unlike other apps ReMe offers real care and clinical solutions to care businesses – and at a lower cost.

In summary, ReMe is …. Activity Based software, a completely unique system that can improve care and save money at the same time. Driven by its person profiling and memory tools, the system provides activities that not only improve person centred care significantly, but also generate data from the outcomes. A set of business tools then uses this data to further enhance care and provide reports, for the care facility, for the family and for the CQC. The result is significantly improved care, reassurance to the family of the quality of care being provided and cost savings to the care business. A fun and easy way to transition to using tablets..

 

I believe that improving person-centred care is at the heart of reaching outstanding care – and RemindMeCare’s activity based software has the potential to do just that for today’s care businesses.

Mandy Thorn, Owner Uplands Care home and Vice Chair of National Care Association

 

Key Features

RemindMeCare has a role to play across the full care process;

It first gains information at the point of client acquisition and then assists in developing the care plan. And from this knowledge is able to build a personal Profile of the client and so delivers reminiscence sessions that are illustrated with unlimited bespoke internet derived content.

Automated reports are emailed to the family and they’re invited into the ReMe Care Circle and can themselves remotely upload personal photos, create music playlists and provide valuable insight into their family members life, interests and preferences.

RemindMeCare learns of the clients Life Story and their likes and dislikes on an ongoing basis, facilitating enhanced carer: client engagement, person centred care and the ability to develop acute care planning based on enhanced knowledge of the person.

In brief, a carer will know what topics were engaging the person the day before and therefore will be able to continue to explore these topics, thereby improving the activity and personalising the care process. That’s unique.

Offering also highly cost effective daily therapy, entertainment, reporting and family reassurance, the system helps carers gain a sense of self worth through discovery and job satisfaction.

Services

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Assisted Client Acquisition

  • Client assessment
  • Improved care planning
  • Remote family connectivity
  • Remote content upload

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Therapy & Entertainment

  • Enhanced person centred care
  • 1:1 and group reminiscence sessions
  • Activities creation module
  • Music playlist creation.

 

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Reduced Admin & Staff Costs

  • Improved carer: client engagement
  • Improved job satisfaction & morale
  • Digital input achieves time savings
  • Enhanced reporting for regs, family

 

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Cross Sector Portability

  • Data accessible across sectors
  • Digital My Passport, This Is Me, Risk
  • Reduces agitation on admission
  • Faster discharge, better step down

Case Studies

RemindMeCare delivers many wonderful rewarding experiences and memories, for the person and the carer alike. Here’s a couple of examples. They are based on actual events but changed to fit the functionality capabilities of ReMe…

 

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Case Study 1

Dave has mid stage dementia. Sometimes agitated, he has favourite words that he repeats often. One of these is ‘tank’. Being a plumber, carers often used ReMe to show him images of plumbing and of course included water tanks, to seek to gain significant response. He showed little interest until ReMe ‘did what it does’, which was to show other options for the word ‘tank’, as part of it’s exploration process. It showed a military tank, at which point Dave excitedly quoted a serial number. The carer duly noted this on the image and recorded his voice over one of the tank images. This caused ReMe, at the end of the session, to automatically send an email to all the family members in Dave’s care circle alerting them to the fact that he’d shown an interest in tanks.

His brother in Auckland realised that Dave had been briefly in a tank regiment after the war and so he logged into ReMe, viewed the reminiscence session and voice notes and uploaded photos of Dave sitting on a tank gun barrel in Germany eating an ice cream.

When the next reminiscence session was run these images were present and the carer explored this content with Dave. He was responsive and a rewarding seam for ongoing discovery, for both Dave and his carers was discovered and this theme is now used as a means to calm Dave when he is agitated. Some sessions later he started to talk about how he met his wife … a cognitively stimulating voyage of discovery was begun.

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Case Study 2

When Adrian was taken into the garden to participate in gardening with a group in the care home, the carers were surprised by his interest. They took photos on the tablet and these were automatically recorded in a ReMe report usable by the care home for admin and reporting. The images were also automatically posted in Adrian’s My Story area as an activity album and as a newly discovered theme of interest to Adrian.

The family care circle was automatically notified of this new interest and responded by uploading photos of the various gardens that had been in Adrian’s life – and gardening has now become a regular theme for carer engagement. New carers can instantly know what was engaging Adrian the day before. For example, a family tree house was particularly memorable for him and for his visiting grandchildren. He then remembered a game of conkers with his brother and images were found to cement and explore this memory.

These activities, subsequent bespoke person centred reminiscence sessions and family engagements were all automatically recorded and available in summary report form for inspection by the CQC, who were impressed by the bespoke and person centred nature of carer engagement with residents.

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Case Study 3

Jane had a recurring hip problem. She was admitted to the dementia friendly ward. As they use ReMe they received an automated email from the care home so that upon admission they accessed Jane’s ReMe My Passport with its basic health conditions, risk data, up to date This Is Me and knowledge of what was engaging her yesterday.

During the stay the nurses easily engaged using ReMe’s knowledge of Jane and delivered the same bespoke therapy and entertainment that was familiar to her. ReMe assisted in calming strategies so reducing resort to medication, and improved wellbeing. They viewed Jane’s ReMe wellbeing reports and with just five simple questions kept them up to date.

When the family visited they used ReMe to achieve easier communication on topics known to engage and it was discovered that Jane liked to talk about seals. The grandson created a ReMe session on the topic. Upon return to the care home, the carers found this session and continued to use it to maintain engagement and built a group reminiscence session for other residents, which has proved popular and has helped Jane develop rapport with other residents.

 

 

Achieving an ROI for investing in tech to improve the care process

RemindMeCare improves care delivery. But the results of enhanced person centred care, improved carer engagement, remote family connectivity digitised data, quantifiable admin and automated family and CQC reporting, are also organisational benefits. These include time savings, reduced costs, improved staff morale and easier client acquisition.

… any one of which justifies the cost of ReMe for a year.
The system requires only broadband and a tablet, little training and no technical expertise to install or operate. So no heavy start up costs. And since ReMe is fun to use, its a great way to introduce tablets and software into your care facility.

… and at less than 10p/day/person, ReMe is very cost effective.
ReMe won’t solve all your problems. But it will improve your care delivery and save you money. That’s two for the price of one.

… ReMe can save you in excess of £5-8k per year per care facility.
If you would like to learn more about how, then please contact us and we’ll provide data regarding your specific needs.

 

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We’re really pleased to have found a comprehensive, affordable and fun person centred care system that really delivers a quick return for investing in technology and tablets.

Sue Hodder, Homelink Care

 

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Why Buy RemindMeCare for your Business?

You’ll quickly find that ReMe offers the most advanced, comprehensive and cost effective system currently available (because we hold the IP for the tech at the heart of ReMe, which enables its unique search and discover reminiscence and profiling capability). We know of no other comparable system in the countries where ReMe is now being used. This product comparison chart will assist your research.

Simple Purchase Process

You enroll your organisation into our membership scheme. Then when you’re ready you purchase a subscription for each, any or all of your care facilities, one by one and as and when you want. And you can cancel or restart any one of your care facilities subscriptions whenever you want. Purchasing and using ReMe is as flexible and cost efficient as it could possibly be.

 

Questions

If you can’t find the answer to your question below, then please contact us. Or why not book a presentation by clicking here.

Some of the reasons you’re thinking of using software …

Our personal experience was that it was simply frustrating to find that our care home just did not have broadband. Especially for the kids. Why should it be necessary to tether to a mobile when visiting a care home? Kids want to engage with their grandparents and do so using their iPads to show their photos, their games, etc.

It’s becoming more and more critical regarding client acquisition, to be able to show prospective clients that you offer technology to improve their loved one’s daily experience and to offer reporting to them.

You probably already use google to find content that engages and are looking for an easier way to access, collate and present such content, and to better personalise it. You want to make better use of tablets.

You will. The requirement for reporting and documentation grows almost daily. When we first met with friends that owned care homes, it was one of their principle frustrations. Rostering, reporting to head office, scheduling entertainment, medication, client assessment, liaising with families, CQC reporting. The list is endless. As she put it, ‘if you can make a dent in any of that easily, I’ll love you forever … in fact I’ll even buy ReMe’.

We can’t get rid of it all, but we can make a chunk of it seemingly disappear, or at least be easy, even fun to deal with. The bits we deal with include initial care assessment, ie the This Is Me, family history, early stage care planning, family connectivity, entertainment scheduling, activity recording, family reporting, head office reporting, CQC reporting – these we can streamline, condense and manage digitally. We’ll save you time, provide an organisational framework that, for example, makes it easier for new staff to access vital data to familiarize themselves with clients – and of course save you money.

The trouble with the CQC we have been told time and time again, is that they often cannot ‘see the wood for the trees’. Not their fault of course as care is complex. But when it comes to regs 9 and 10 (person centred care and dignity and respect), it’s currently only words that are presented by the care home to the inspector.

We’ve been in homes that we believe would easily pass Andrea Sutcliffe’s ‘Mum’s test’, but which have failed these two regs, since the ability to define their care process just did not do justice to their actual care provision.

At the request of such homes, we built the ReMe CQC reporting module. At present it just addresses regs 9 and 10. But if you use ReMe regularly it will collect data such that at a press of a button it will print out reports that quantify your care delivery, that list your entertainment, therapy and general daily activities undertaken and that present proof of family engagement and contentment – a report that will satisfy the most rigorous of inspectors.

That’ll save you time, money and perhaps even some sleepless nights.

Entertainment’s supposed to be the fun part. It can be rewarding for everyone. And it is. But behind the smiles is an organizational process that is non ending. Whether it’s establishing what will engage those residents that are not responsive or finding outside entertainer’s that are cost effective. Whether it’s collating the data often needed, such as music playlists, sing along song sheets, popular videos, it all takes time and money.

ReMe is activity based. Everything that it does is geared towards providing engagement and therapy through fun. To achieve this, it collects data. Data regarding residents likes and dislikes, data regarding content, data on activities. The result is that ReMe is able to provide entertainment that will really resonate with your residents as it’s bespoke to their interests. And it will not cost anything. Whether a music activity based on their favourite songs or on a ‘theme of the day’ such as film music, big band music, etc., or a ‘My Favourite Videos’, or ‘My hobbies’ presentation, all such content is easily accessible, collatable and made available for use in regular entertainment slots throughout the week.

ReMe reduces your entertainment organisational work load and adds, even improves your ability to engage your clients. And it’s free.

This is a common reason that care home managers are buying ReMe. For activity coordinators are increasingly using internet content as the basis for entertainment. But recording it for future use and scheduling an activity into the future is not easy.

We built the activity coordinator module at the request of one of the large care home groups – and added an activity scheduling calendar, that links in with the calendar in each residents area, just to give them real control over the activity scheduling process.

Making the creation and administration easier means there’s more time to spend with the residents – which of course is what everyone wants!

But the following are probably some of your concerns ...

Yes, you will.

But regarding broadband, it’s nothing that you probably don’t already have at home. It’s not complicated to install, it’s done for you and just works. Broadband of course is not perfect, but we’ve established a deal with Plusnet to ensure that you get the best fibre… fast and cheap.

But we can help you if you further if want. As well as arrange the broadband install, you can also buy tablets from us. In fact, you can buy the complete kit.

And if you want to have an even better deal, we will give you 3 free tablets for each care home in your group on the only condition that you sign a two year ReMe subscription contract.

Your tablets will then be insured for breakage, loss and theft.

ReMe requires no install . Think LinkedIn or Facebook. All you have to do is enroll carers and clients. And add content. It’s as easy as that.

If you have existing technology ReMe will run alongside and may be integrateable with it, should you want that. Just contact us for further details regarding integration.

It depends on what you call training. Learning to use ReMe is easier than learning to use a mobile phone. Because its image driven. And we provide videos for every step of the way. And it’s fun enough that your staff will probably learn how to use one evening at home by using our video training module.

You pay monthly, with no contract and no set up fees. And the most you will lose, if you decide to stop using ReMe after a month is one month’s fee. That’s about £150 on average.

And since we know that won’t happen, and has never happened yet, if you do decide to stop using ReMe after the first month then we’ll give you your first month’s money back … that’s a promise.

That’s a difficult question to answer. It really depends on your business. But here goes.

If you have Care Planning software, ReMe provides a care assessment process that will enhance your care management system. It supports it and soon will be able to integrate directly.

If you do not have Care Planning software, ReMe provides a simple and highly cost effective solution. For whilst ReMe is not a Care Planning system, its care digital care assessment process is so comprehensive that it can inform your existing manual care planning process so that you may find that you do not need to install a care planning software system just yet. Therefore, as well as fulfilling its core purpose of enhancing person centred care, ReMe can also assist with care planning and assessment.

As you will see below, ReMe covers a broad array of the functionality that you’re probably currently considering, unless you already have software already installed.

There are, but in the reminiscence and person centred care field, they’re yesterday’s technology. We know that sounds arrogant. It’s not meant to be but it’s simply true. It won’t be true forever of course for change comes fast these days and no doubt something will surface from Silicon Valley one day (but of course we intend to grow as new tech arrives, so we’ll keep up to ensure ReMe evolves).

So at the moment in terms of cutting edge tech, breadth of functionality, low cost, etc., in the field of reminiscence and person centred care, its ReMe that leads the field. But just to help you establish that for yourself, click here for a comparison chart.

hat’s an easy question. There’s no doubt that ReMe is worth the money. Because there’s no risk as you pay monthly – and there’s no contract. And mainly because you will save, even gain, more money than you will spend. Take a look at the chart below.

OK, yes it’s a simple analysis, and this particular chart is geared to care homes. But it does express how using ReMe can save money, even assist with revenue, and generate a return on investment.

 

In fact these figures may be conservative. For example, what if a care facility gained two prospective clients because they liked that they would be provided with reports remotely and automatically regarding the person centred care that you’re providing to their family member? And what if not one but two members of staff decided not to leave their jobs, courtesy of the improved sense of job satisfaction and self-worth that ReMe can achieve, thereby saving recruitment and training costs?

We’ve made ReMe intentionally cheap. Why? Because our mission is to have ReMe be portable care, so that it stays with the person from diagnosis to acute ward care; so that the person can have what our families did not, which is a repository of knowledge that grows over time and which travels from care sector to care sector, informing and enhancing the care process. ReMe is a social impact business so it must be affordable for everyone across the care journey.

To achieve this, ReMe must be cheap. And at less than £0.8p/person/day, for the average care care facility, we believe it’s as cheap as chips.

We will be bringing more functionality into action over time, and that is specifically geared for each sector. But at the present, yes it’s a case of one size fits all. And that does mean that each care facility will need to use ReMe in the manner that best fits them.

But there is ample functionality that works for each care sector specifically, and much that crosses over, such as the use of music as therapy and/or entertainment, care assessment and personal profiles.

ReMe was built initially with care homes in mind. It has a broad range of functionality as you will have read. But it fact we have found from experience that different care homes, with different residents with different need, not surprisingly use ReMe in different ways. For some will use ReMe for 1:1 therapy and for establishing acute care calming strategies predominantly, whilst others, with earlier onset dementia for example, will use ReMe mainly for group entertainment.

Since much of ReMe is activity based, importantly it is possible to program ReMe into a care homes weekly activity calendar. For example, the following shows the usage of ReMe in a typical ReMe enabled care home across the week.

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We’ll be bringing more functionality into action over time that is specifically geared for each sector. But at the present, it’s a case of one size fits all. And that does mean that each care facility will need to use ReMe in the manner that best fits them.

In the case of dom care, ReMe is used for its ability to quickly inform a visiting carer of the best means of engagement with their client, to provide a music playlist that can be played upon arrival, to be able to quickly learn of topics that can be discussed that will engage. Dom care businesses are able to offer their clients an extra hour or two, perhaps at a special rate, that includes a ReMe session that provides not only a rewarding bespoke entertainment for the client, but also an outcome that includes a reminiscence session report and a wellbeing report. With the facility to run skype and to upload personal content remotely, ReMe can therefore benefit everyone involved in the dom care business; the person cared for, the family, the carer and the business owner.

We will be bringing more functionality into action over time that is specifically geared for each sector, but at the present, it’s a case of one size fits all. And that does mean that each care facility will need to use ReMe in the manner that best fits them.

For Live-in carers ReMe is ideal, providing entertainment, a growing knowledge resource, benefits for the carer, reporting, family connectivity, etc. With time not being at a premium unlike many other care environments, ReMe can be used to its fullest extent. Carers and remote family can build a repository of personal photos, favourite TV programs, videos and music that can be used to engage and entertain,

It’s for this reason that ReMe is already being used extensively by the biggest live in care companies in the country, including Helping Hands.

We’ll be bringing more functionality into action over time that is specifically geared for each sector, but at the present, it’s a case of one size fits all. And that does mean that each care facility will need to use ReMe in the manner that best fits them.

Day Care Centres and Memory Clinics will very often use ReMe for 1:1 therapy sessions, as well as for group entertainment. Some will use the management functionality extensively to replace current pen and paper practice, whilst others will seek to engage remote family.

There’s opportunities to use ReMe in many different ways.

We’ll will be bringing more functionality into action over time that is specifically geared for each sector, but at the present, it’s a case of one size fits all. And that does mean that each care facility will need to use ReMe in the manner that best fits them.

For ward care, ReMe can simply mean the difference between having effective calming strategies based on tried and tested experience and knowing little about the patient. With the means to access knowledge and already informed This Is Me documentation, not only is time saved but better care can be provided.

No. ReMe will just get better , because it’s not an app like many systems, its cloud based software that we can adapt and add to easily.

So you will not find that ReMe becomes out of date or that another company launches that has something that is better. For we will be able to incorporate any new system components as and when appropriate.

It won’t. Its cloud based so it cannot go wrong. Your broadband may have problems but ReMe will not. We may have systems maintenance occasionally and will offer updates as we upgrade the system, but that’s all.

Depends on the type of facility and the package you require.

If you take a 2 year contract with ReMe we will give you 3 free tablets for each care home, which will include insurance for breakage, loss and theft.

We have provided ReMe to many groups across Europe and the US. We have made amendments to ReMe to suit their needs. We can do the same for you.

If you wish to purchase RemindMeCare across a number of units within a care business, please contact us directly so that we can assess your needs.

For we’re also able to provide bespoke services, such as the design of specific forms, software services to fit required needs and other packages tailored to fit different types of users, such as assisted home living, specialised residential services, local authority needs, etc.

Just call us for a chat.