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Reduce costs, increase revenue by improving care

With its unique ability to generate content that matches the person, RemindMeCare (aka ReMe) significantly improves care. Whether your care strategy is your own or based on Kitwood, Garner, Brooker or others, RemindMeCare makes it possible to ‘know the person’ to a degree not previously achievable.

And with a suite of digital business functionality ‘wrapped around’ enhanced person centered care tools, significant changes can take place; client and carer engagement and job satisfaction increases, calming strategies can reduce medication, families become involved, paperwork is reduced and reporting becomes easier.

ReMe is not Care Planning software, which is about recording data (although it does plenty of that). Its Activity Based Software. It’s about discovering the person and using this knowledge to enhance the care process.

 

Client satisfaction increases, carer engagement and job satisfaction grows, families become more involved, paperwork is reduced and reporting becomes easier.

Most importantly, a value add service can be provided in which the family can view the outcomes of the visit and participate in providing better care for their loved on. Whether you provide RemindMeCare as a special offer to generate more hours or charge to improve your revenue, RemindMeCare quickly becomes a business and care asset.

 

We really enjoy running the group reminiscence sessions and ReMe has helped us discover so much more about our residents, and this really helps our engagement in their daily care.  And families can now know the quality and content of the activities and care we provide. 

Lisa Maria Ortiz, Activities Coordinator, Coombe Hill Manor, Signature Care Homes

 

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Case Study

Extract CQC Report: ‘The home had recently introduced an electronic reminiscence tool (RemindMeCare) that enables them to build a profile of the person and continually helps staff to learn and understand the person’s life history. The information is accessed using a media tablet and includes pictures, music and personal memories and messages from families that can be loaded onto the system remotely. The lifestyle coordinator spent time explaining to us how they use this system to engage with people and promote conversation with them about their past.
We saw one person using the system. They were viewing and talking about pictures their family had up loaded. The person appeared happy and was engaged in meaningful conversation with the lifestyle coordinator. Comments for example were, “Oh I remember that house. I lived there in 1957 and “That’s our first car. We had so much fun in that”. People were also able to listen and enjoy music from their past.
The lifestyle coordinator told us, “This is still a fairly new innovation but it is fantastic to be able to fully engage with families in this way. It has made such a difference to the people living here in such a short space of time. It is particularly good in helping us engage with people living with dementia.”

Samir Patel, Oaklands Care Home. Click here  and here to access full report (see p.15)

 

 

Features

Communications

- Remote access for family
- Family care circle connectivity
- Skype and secure messaging
- Automated reporting
- Multi-platform enabled

My Story

- Build Life story in media
- Remote My Story creation
- Multi-media repository
- Voice over recording
- Hard copy print outs

Reminiscence

- 'Explore &discover’ reminiscence
- Bespoke unlimited sessions
- Live notes & recording
- Suited to acute dementia care
- Reduce agitation & medication

Music & Media

- Create multi-media playlists
- Therapy and entertainment
- Radio, TV shows and videos hosted
- Accessible by family remotely
- Usable with physical activities

Activity Creation Module

- Group entertainment creation
- Activity scheduling & quick launch
- Multi-cultural entertainment
- Local knowledge store
- Store & share across group

Care Monitoring & Reporting

- Access to care activities for families
- Automated family & client reporting
- Post session family reporting
- Well-being reporting
- Head office, CQC reporting

Daily Management

- Therapy & activities scheduling
- Carer session planning
- Calendar events scheduling
- Any activity recording
- Assists family planning

Portable Care

- Access for care facilities, wards
- My Passport health module
- My Story accessible anywhere
- Family access anywhere
- Secure data

Dementia & Training Support

- Improves carer engagement
- Enhanced carer job satisfaction
- Integratable with dementia training
- Assists digital/tablet adoption
- Training modules available

Client Acquisition

- Remote engagement
- Eased home/care home transition
- Client nurturing product giveaways
- Proof of cutting edge tech usage
- End of life support package

Data Management

- Captures Electronic Life Records
- preferences, mood, wellbeing
- Habits, memories, life story
- Caring for me data managed
- GDPR personal data compliance

Hospital & LA Connectivity

- Enable hospital data transfer
- Reduce agitation/medication
- Assists maintain occupancy
- Supports enhanced step-down
- Outcomes data provision

 

I have to say ReMe’s brilliant – it’s filled the gaps where there’s no other software available. We’re a small care home, but we’re now able to use tablets to improve care and go digital to reduce admin. For unlike most software that costs an arm and a leg, its cheap. And, we can stop anytime if we don’t need it for a while. It’s the perfect arrangement.

I. Bradford, Greenview care home 

 

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Client Acquisition

Prospective clients recognise the benefits of remote family access, care monitoring and automatic reporting. They're more likely to choose your care home than another. Increasing occupancy and cash flow ...that could be worth a lot.

Care Assessment

RemindMe is not care planning software... but does offer a module for documenting conditions, that can be updated remotely by family and used to brief other care facilities in the event of a temporary transfer.

Electronic Life Records

The data captured from digital activities is used to bespoke further activies, discover engaging content, inform the care process and enable background digital reporting. This data unique data set we call ELR (likes, dislikes, preferences, moods, wellbeing, Life Story, memories, family enagement etc.) is owned by the person or family and is made accessible on an opt-in basis to the care provider, thereby providing GDPR compliancy for sensitive personal data to the care facility - vital in todays era of concerns regarding data ownership and liability. ELR is secure, ico and G Cloud compliant and is today being used by hospitals, GP's and care businesses globally.

Family Engagement

Giving families the means to participate in the care process, to view activities being undertaken and to receive automated reporting, provides reassurance and a simpler method of managing family engagement. Providing an automated method to communicate with their family member, takes pressure off staff and saves time and reporting.

Cross generational and cross cultural engagement becomes increasingly easy and family communication becomes more fun. With a better awareness of local activities, its possible for families to more easily plan visits and with ReMe's cloud hosted photo albums, they become more memorable.

Reminiscence Therapy

Bespoke reminiscence therapy can improve carer engagement and can also, through the discovery of key nuggets that induce calm and contentment, assist develop acute care strategies and result in reduced need for medication. Reminiscence becomes a more engaging and rewarding process for the carer as well as for the person. ReMe is usable for personal content 1:1 reminiscence sessions; group sessions that generate content that match the Profiles of those present and for generic reminiscence sessions based around chosen topics, such as holidays, music, sport.

Cognitive Therapy

Gognitive games that reveal cognitive ability, seek to enhance and reinforce cognitive recall and which are also fun and engaging for both the person cared for and the carer are provided. Activity delivery is evidenced in background confirming that carers are delivering activities, so providing reassurance for families and quantitive validation for the CQC

Music Playlists

Music therapy and entertainment is a key part of any caring stragegy and ReMe makes building playlists easy. Multiple playlists can be easily built, by the carer or remotely by family members, that can suit any occassion or mood.

Entertainment

Bespoke radio shows, film clips and videos are readily available for viewing whenever wanted on either a 1:1 or group basis, so ReMe offers a means of not only providing therapy but also bespoke and highly varied entertainment.

Activity Coordination

Creating activities across every week is a demanding task and when coupled with a need to provide 1:1 entertainment and engage with the local community, the job of an activity coordinator is 'never done.' ReMe helps by providing an activity creation module, a scheduling calendar and presentation, repeat viewing tools and automated recoding and reporting. More time can now be spent on engaging and entertaining.

Portable Care

ReMe's portability across care facilities provides a process of integrating care that can greatly benefit the care process. And with the familiar reminiscence sessions being continued in the new care facility, the reassurance of a familiar activity and content is provided to the resident. For wards easy access to a digital This Is Me and My Passport can better inform the ward, quickly improve person centred care and assist enable earlier discharge.

Head Office, Family & CQC Reporting

Whether reporting recently created activities to head office or to other care homes in the group, providing well-being, activity or reminiscence session reports to family, or providing quantified person centred care and dignity and respect reports to the CQC, ReMe's reports are easy and automated.

Training

ReMe includes a full e-learning training suite, provided by one of the UK's top training providers. It's offered free to users of ReMe and is worth over £4k pa. ReMe-Learn compliments the person centred care training that is imparted by the very nature of using ReMe in daily care.

 

We started slowly with one care home,  to trial the system. To be honest, we did not expect much, but with two homes in CQC special measures we needed to find a way to better manage and improve care and  critically, to be able to quantifiable prove our improvement . . . we, and our family clients, can now monitor activities and therapy as its provided . . . we now use ReMe as a client acquisition tool; when families see how they’ll be updated and get involved from a distance, its reassuring . . . and the CQC have now evidence of our provision of better person centred care . . . they loved it, we love it, everybody’s a winner!

Op. Director, care home group, Surrey & Sussex, with 15+ homes, day care centres and nursing care

 

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  • Simply demo it, buy it for a month, try it, and keep it if you like it
  • No contract, stop any time
  • Flexible payment arrangements available
  • Simple set-up, requires only broadband and a tablet
  • No training needed, embedded help videos to guide you
  • Bespoke form and functionality design service available
  • Flexible  payment schemes available.

 

A Cost to fit your budget

Every care facility is different. Some want to reach Outstanding others need to exit special measures. Occupancy is critical for new builds whilst staff retention is an issue for many. Whther a single care facility or a group, new build or older stock – whatever you’re looking for person centred care to achieve, we’ll tailor a cost package to suit you. For some charities we’ll even give you ReMe for free.

Please just click here and fill in the form.